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Privacy Policy

Overview

This privacy policy confirms how centenarylounge.com uses and protects any information that you supply when you use this website.

We are committed to respecting the privacy of all our customers as well as website users and take great care with the information provided. All information obtained will only be used in accordance with this privacy statement and with the Data Protection legislation.

Centenarylounge.com may change this policy from time to time by updating this page. Please check this periodically to ensure you are happy with any changes. Please email us if you have any queries.

Information we collect

We collect information that you provide to us when you are using this website. This includes information that you have provided when contacting us, registering or ordering from the website. This will be personal information such as name, email address, billing address, delivery address, telephone number, and product selections. It is stored solely within the secure systems of our website.

Please note that password details are not stored on our database. If you have forgotten your password, just enter your email address when prompted and we’ll email you a new password.

We may also collect details of your visits to the website, including but not limited to, the pages of our website that were viewed, the advertisements and linked sites that you access, your browser type, demographic information such as the country and area where your computer is located.

How do we use the information we collect

Acquiring this information allows us to understand your requirements and helps us to provide you with a better service. This information is collected for the following reasons:

  • To administer your account and to process your order by disclosing your details to our reputable third party service providers PayPal for the purpose of taking payments.
  • Periodically, we may inform you by post, email or other available means, of products, services, promotions, special offers and events from our Centenary Lounge Ltd Group. If you wish to be contacted for these purposes then please tick the “yes” box for subscribe when registering on our website.
  • If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
  • In the event that you purchase products from our website, we may send you an email requesting a review of the product(s).
  • We may use this information to improve our products and services.
  • We may also use customer data and order data to undertake statistical analysis for internal use.
  • We will not release your personal information to others outside the Centenary Lounge Ltd group. Unless we are required to do so by Law.
Links to other websites

We may from time to time provide links to other websites which may be of interest. However, once you have used these links to leave our website, we have no control over the other website.

We therefore, recommend that you check the privacy and security policies of that website before you provide any personal information. We cannot be responsible for any other site which is not governed by this Privacy Policy.

Account Information

You can access your account using your email address and password to log in. Once logged in you can view, edit and update your account information such as contact details, billing address and delivery address. Your password can also be changed as can any requests to subscribe to our newsletter.

As a member of this website, you are entirely responsible for maintaining the confidentiality of your password and user account information. You must notify us immediately in the event of any known or suspected unauthorised use of your account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your or anyone else’s password.

Please note that we will never ask you to send any personal details via email. If we require such information, for security reasons we’ll request you to contact us by phone on the number provided on the website. Should you receive such an email requesting this kind of information, please do not reply but inform us as soon as possible using the contact us details on the website.

Cookies

We use cookies which are small files that are stored by your browser on your computer, to enable the shopping system to record the contents of your basket, and to ensure that the correct products are ordered when you progress through the checkout. The cookies identify your browser to our server and therefore remember you as you navigate around our site. The cookies also provide us with site usage information, which together with purchase information, will further facilitate us to improve and develop the products and services we offer.

Cookies are used by nearly all websites and do not harm your system.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Security

Our payment service provider is PayPal which provides a secure payment gateway, processing payments for thousand of online businesses, including ours. It is PayPal’s utmost priority to ensure that transaction data is handled in a safe and secure way.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

More information about shopping securely and how your information is used by PayPal can be found at: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full